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6 Nov 2026
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ERA
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Report
EU Agency for Railways hosts railway operators’ service quality reports
The European Union Agency for Railways provides access to operators’ quality performance reports under EU rail passenger rights rules. Operators must publish these reports on their own websites every two years. The agency does not verify their content or assume responsibility for it.
Importance
Routine
Why it matters
The page provides access to operators’ service quality reports without introducing new requirements or verifying their content.
Institution
ERA
Audience
Compliance teams
Tags
Transportation
Sectors
Land transport
Source